There is a new service for finding out the company name, contact name and email address and other information of website visitors. It is an add-on to Google analytics offered by Fastbase.com. There is a free trial which lists leads to your site for the last 12 months. Here is the pricing page: https://analytics.fastbase.com/Pricing. The catch is that you have to login to your Google Analytics account and share your Analytics data with Fastbase. I do not know how they will monetize on having this data but it is valuable so I am sure they will do well!
I did a test for one of my clients and downloaded a list of 728 leads with a date range of 12 months. this is out of a total of 27,543 users to the site over the same date range. It remains to be tested to see if these leads are any good, but it could be a powerful tool for B2B websites. An extension on remarketing: rather than just showing ads to people who have been on your site you can actually contact them by email, phone or mail.
Out of the 728 leads, 623 had email addresses. I ran this list through zerobounce.com to get an idea of how many of the emails are valid (it is processing, I will include an update in comments.) It might be interesting to send out an email blast to this list to see what kind of interest you get.
Please leave comments if you have tried this service, have feedback or are interested in receiving these lead reports.
On January 11, 2018 Facebook announced a major change to their newsfeed that would show less posts from businesses and more posts from friends and family that are considered meaningful to users.
This is a big concern to business who use Facebook as a marketing tool. The good news for businesses is that this will not affect advertising, but it will affect regular posts.
Post vs. Boosted Post
As a business you can make a post and it will be seen by about 20% of users who like your page. Posts with more engagement including comments will show more often and to more users. What companies typically must do to reach a larger audience, including more of the users who like their page but also users targeted by interests and other factors is pay to promote the post. Promoted posts will also show in newsfeeds and will not be affected by the recent changes. In addition to promoted posts, advertisers can also show ads including image ads, video ads, carousel ads and other ad formats right in the newsfeed. These are considered “ads” and would not be affected by the recent newsfeed algorithm changes.
The bad news is that businesses who use facebook as a marketing tool without paying for ads will reach less people. Posts made by businesses will have to be much more engaging now in order to be seen in newsfeeds given the recent change. Or, businesses will have to pay to boost them or set them up as ads.
See Mark Zuckerbergs full post:
I’m taking in a bit of sunshine this Christmas. Here I am at my makeshift office overlooking the gulf of Mexico from Chelem!
Wishing everyone a joyful an peaceful holiday!
Red Carpet Web Promotion has been sponsoring a child on a monthly basis through the charity Christian Children’s Fund of Canada for over 5 years, (since June 2011). We have helped 2 children and their families to have a better life including access to clean water, education and health care.
Click here if you are interested in sponsoring a child.
See our new client testimonial regarding Facebook Ads to recruit participants for research on memory.
We were looking for participants experiencing memory loss to sign up for research studies in our lab in Sherbrooke. We had little success getting enough participants using traditional means. Red Carpet Web Promotion proposed a web strategy including a new website and targeted Facebook ads…
We updated the look of our site and are now using Wordpress. Check it out: https://www.redcarpetweb.com. Comments are welcome!
The User Research Methods course was about the many different ways of measuring the User Experience (UX). Any method from qualitative (“it feels wrong”) to quantitative measurements (“31% of people click on this button”). The course showed us how to differentiate between self-reported data (what people say they do) vs. behavioural data (what people actually do). A short list of the different research methods includes:
- Usability lab studies
- Ethnographic field studies
- Eye tracking / Click tracking
- Remote usability studies
- A/B testing
- True intent studies
- Focus groups
- Card sorting
- Customer feedback
Each of these has its own pros and cons, and each has its own best time to be used. The ones we use the most at Red Carpet Web Promotion tend to be A/B testing, Remote and In-lab usability studies, Click tracking, and Surveys.
The Measuring User Experience course was about when to measure a website, and how to know if the data you have is significant or not. The course taught us when to use formative testing (early in the design) or summative testing (to compare a final product with previous versions or with the competition); How many tests and subjects to use, and how to account for errors, either random or systematic. All of these put together allows us to do superior and more appropriate testing, and to sort through the data to get to the good stuff.
The result of these courses was to bring much more vigilance to significant errors when Red Carpet Web Promotion runs tests. We also have expanded the types of tests we can do.
Our goal is to maximize your ROI, and this can’t be done if people don’t have a good user experience. A quick first test is usually simple, and will bring in oodles of high-quality data that might never have occurred to you.
So sign up quick for your UX testing, because the longer you wait, the more conversions you are missing out on.
See part 1: UX Basic Training in NYC
Last September, I attended some usability training courses in New York City offered by the Nielsen Norman Group (www.nngroup.com). I took UX Basic Training, Measuring User Experience, and User Research Methods. In my own experiences, I have found that a site with a poor UX will not do as well in the search engine results. This comes as a result of people not liking the site, and thus not linking to it. This in turn informs the search engines that the site is poor, and thus the search engines drop its rankings in the Search Engine Result Pages (SERP).
- An excellent UX is thus REQUIRED for your website to achieve higher rankings in the SERPs.
In taking these courses I have become UX Certified and may now be addressed as: Shawn Campbell UXC (Ha!). With one more course, I will become a UX Research Specialist (probably next September).
The first course, UX Basic Training, explained UX beyond the website and into everyday life. Problems like a bathroom scale that is too complex to use, or a teapot that drips every time you pour it, these are usability problems that affect the user experience. We learnt which research methods to use and how to analyse the data we acquired. We learnt how to use the data to improve the user experience, and how to make UX an important part of any service or product. With this knowledge, we can now properly evaluate how to measure their usability.
A great take away from this course was to always make sure that your core service was easy to use, and that the peripherals did not interfere with the usability of that core service.
See part 2: User Research Methods & Measuring UX
Shawn attended classes in New York City this week and completed his certification in User Experience. Congrats Shawn!
Click to see the certification details. https://www.redcarpetweb.com/ux.html