Law 25 in Quebec: Handling of Personal Information

Quebec’s Law 25 introduces crucial regulations regarding the handling of personal information by businesses. As your website consultant I want to provide you with some insights and suggestions to ensure your organization is on the right path towards compliance with this important legislation. If you are a Quebec business and have not taken steps towards compliance with Law 25 please read on.

Background on Law 25:

Law 25, also known as An Act to Modernize Legislative Provisions Respecting the Protection of Personal Information, aims to enhance privacy protections for individuals in Quebec. It sets out strict requirements for how organizations collect, use, and disclose personal information, with the goal of safeguarding the privacy rights of Quebec residents.

Key Steps for Compliance:

Although there are many steps and stages to being fully compliant, here are the steps that I suggest to work on immediately.

  1. Designate a Privacy Officer: The first crucial step is to designate a privacy officer within your organization. This individual will be responsible for overseeing compliance with Law 25 and ensuring that your privacy practices align with the legislation.
  2. Update Your Privacy Policy: Review and update your organization’s privacy policy to include the specific requirements outlined in Law 25. This will involve disclosing how personal information is collected, used, and stored, as well as any measures taken to protect this data.
  3. Implement Cookie Consent Form: If your website or online platforms use cookies, it’s essential to implement a cookie consent form. This form should inform users about the use of cookies and obtain their consent before any data is collected.
  4. Review Data Storage Practices: Assess how personal information is stored within your organization, including any data stored outside of Quebec. This may include cloud services, hosting providers, or third-party platforms like MailChimp, HubSpot, Quickbooks and others.  Ensure that you disclose this information in your privacy policy.

Compliance Deadlines:

It’s essential to prioritize compliance with Law 25 as soon as possible. While specific deadlines may vary depending on the nature of your business and the type of personal information you handle, the legislation is already in effect. Failure to comply could result in severe fines.

Examples of Fines for Non-Compliance:

Businesses found violating the legislation may face fines ranging from $15,000 to $100,000 in the case of a natural person. In all other cases, fines can range between. $15,000 to $25,000,000 or 4% of worldwide turnover for the previous year, whichever is greater. Fines range based on the offence type, from minor to very severe. See details here.

Next Steps:

I understand that navigating compliance with Law 25 can seem daunting. That’s why I’m here to support you through the process. While I am not specialized in privacy law and therefore cannot take responsibility for your compliance, I can provide guidance and assistance to help you take the necessary steps towards compliance.

I estimate approximately $400 of consulting work to assist with updating your privacy policy and implementing a cookie consent form, both in English and French. Additionally, we’ll discuss further steps, such as establishing an incident management plan and governance framework, as needed.

Please let me know if you would like to proceed, and designate a privacy officer within your organization. Together, we can work towards ensuring that your business meets the requirements of Law 25 and prioritizes the protection of personal information.

Thank you for entrusting me with your compliance needs. If you have any questions or concerns, don’t hesitate to reach out.

Jason Campbell


ChatGPT logo

How ChatGPT will Position Itself in Digital Advertising

Open AI’s research startup ChatGPT threatens to disrupt industries but is not a major concern for search advertising in the near future. Since its launch in November 2022 it is making headlines: 

  • Did Siri, Alexa and Google assistants lose out to ChatGPT?  
  • How much did Microsoft invest in ChatGPT? 
  • Five ways to save time with ChatGPT

I’ve read several current articles focusing especially on how ChatGPT threatens to disrupt industries to see if this is a concern for my business given that 60% of our income is for managing digital ads. The burning question remains “How will ChatGPT monetize?”  The answer is still being made up in real time as the chatbot only launched 5 months ago. It is not known what model it will end up using, be it ‘free to users’, ‘ad-supported’, ‘paid subscription’ or otherwise. 

I tried using the free version of ChatGPT and received the message that it is “at capacity.” The website provided an option to get on the waitlist to subscribe for $20 per month. With the paid subscription one can expect the following advantages:

  1. general access to ChatGPT, even during peak times,
  2. faster response times,
  3. priority access to new features and improvements.

Regarding the paid subscription model the website states: “We plan to refine and expand this offering based on your feedback and needs.”  

There is also a pricing model available based on use, with many options based on the type of use and a system of tokens.  See for details on this. There will likely be specialized versions of ChatGPT for different uses. 


The chatbot readily admits and even warns of its current limitations. For example, It can create responses that are grammatically correct but factually bonkers, such as referring to “old black-and-white radio shows- source.  Another big issue is that the answers will reflect the biases of those that it learnt from, providing answers that are potentially racist, sexist or contain other biases.  Also, for the time being, its learning does not include current events information dating from before September 2021. As new versions come out the biases and errors will be reduced and the data set which it draws from will surely increase. 

The New Bing

Microsoft’s search engine Bing has close ties to ChatGPT as Microsoft is a major investor. In January 2023 Microsoft Confirmed a $10 Billion Investment into ChatGPT.  The headlines read that this investment changed “How Microsoft Competes With Google, Apple And Other Tech Giants.”

Bing’s cozy relationship with ChatGPT does bring to the table some potential competition for Google. This certainly does not mean the end for Google as Google has enjoyed relatively little competition as a search engine. Bing for example is its closest competitor and has 9% search engine market share compared to Google’s 84% market share. 

Microsoft launched a new version of Bing on February 7, 2023, that integrates the latest version of ChatGPT.  “Users will be able to switch back and forth between the familiar interface with a search bar and one with a chat box. The chatbot version of Bing is currently available through a waitlist”. Will Google users start trying Bing to get access to the chatbot?  Probably some will, especially when it is more fully available. 

Version 4

The fourth version of ChatGPT was released March 14, 2023.  Unlike version three this one is not freely accessible. It is available to Plus users for $20/month and is also used by the Microsoft chatbot as mentioned above. 

“The biggest update is that GPT-4 can see, understand and respond to images. The earlier version was limited to text prompts. The company says that GPT-4 is capable of processing up to 25,000 words – nearly eight times more than its predecessor” – source.

Ad-Based or Subscription-Based Model

There is only speculation at this point as to how Open Ai will monetise the chatbot.  I found this Adweek article which has some information on likely options. According to the article,” It does not look like the chatbot will disrupt ads in a meaningful way in the near future.”

Bing already has an ad program setup for its search engine so it would not surprise me if ads will be displayed in the chatbot based on user queries. This would create a new source of ad revenue for Bing. That said, it looks like the Netflix-like model of paid subscription use is the way this is leaning for now, given that there is a wait list to subscribe to ChatGPT for $20 per month. If the video streaming industry can be used for some insights on monetization, Netflix for its part has used product placement in shows but until recently resisted showing commercials. They are only now experimenting with an ad-supported lower subscription tier in the US for $6.99 as of November 3, 2022. Disney also launched its own rival ad tier as part of a price increase. In Disney+, “Customers who didn’t want to pay the new $10.99-a-month price tag for an ad-free plan could continue to pay $7.99 monthly but would begin seeing ads” – source.  So when the competition got hotter for Netflix and Disney+ they started experimenting with ad models.  Netflix by the way had a revenue of US$31.6 billion in 2022 and is still growing.  As we know Google has stayed with largely ad-supported services and is doing very well.  Google had a revenue of US$279.8B in 2022, 80% of which was from advertising revenue. The ad revenue for Google included: 

  • Google Search & other: $162.45B
  • Google Other: $29B
  • YouTube ads: $29.24B
  • Google Network Members: $32.78B – source

Microsoft in comparison brought in $8.5B from search advertising in 2021.


In the scenario of the near future there will likely be a combination of paid subscription use and free use via Bing. There are currently waiting lists for both uses. I doubt that the paid subscription will cut into search engine use because a chatbot and a search engine are used for different types of tasks. We will see how fast or slow integration of ChatGPT is and how quickly it can accommodate a larger capacity for wider use. As for the use of the Chatbot via a Bing chatbot that may have ads, this does not worry me as a digital ad agency.  It will simply provide a new ad option and frankly, Google can use the competition. 

I suspect that Bing’s new free chatbot will be popular once it can accommodate a high number of users. If this is the case, more users will start using the Bing search engine since they are already using the chatbot, so this may help Bing get more market share from Google.    

Environmental Impact

It would be irresponsible to write about the potential popularity of using ChatGPT without mentioning the environmental impact that all internet-enabled services have. Video and audio streaming, search engines and AI chatbots all require servers which need to stay cool and require huge amounts of energy.

“In terms of data processing alone, industries using AI technology pollute as much as the aviation industry. In fact, training an AI system can emit more than 113 tons of carbon dioxide [2] which, in the case of ChatGPT, reaches as much as 522 tCO2e [3]” – source.

Now is an important time to make decisions about energy use before the chatbot is in wider use. 

About the Author

Jason Campbell is the co-founder of Red Carpet Web Promotion, providing digital advertising and web development services since 2000.

woman listening to music on cordless headphones

Google Audio Ads

We are familiar with audio ads on podcasts, on free audio streaming sites and on traditional radio. Until recently Google audio ads were in beta testing but are now available to all advertisers. See Google’s announcement here. Google serves audio ads for YouTube listeners who are exhibiting signals of listening, such as accessing content through a Google Nest smart speaker.

What they show: A YouTube audio ad runs during long listening sessions and when YouTube is playing in the background.  It is essentially a video ad that is focused on the audio content.

While a voiceover is the standout feature of audio ad format, they usually display a visual component—like an image or animated graphic—on-screen as the voiceover is playing, almost like any regular video ad.

Best practices: 
  • Focus on sound
  • Have a consistent tone and tempo: For a 15 second ad, aim for 40 words when using a voiceover in the ad.
  • Include a call-to-action in the audio and in the video creative

Audio ads compliment other awareness-building campaigns such as Google Display Ads, Facebook and Instagram ads. With Google now offering audio ads, we could organize a campaign to place your audio ads on YouTube, as well as other networks to reach users on popular music and podcast streaming platforms.

Please ask us for details on developing and placing audio ads for your business.

Image from this article:

How Blocking Third-Party Cookies Affects Digital Ad Campaigns

The shift to tighter privacy has caused browsers to block third-party cookies. Safari and Firefox have blocked third-party cookies since 2013 and now Chrome, the browser with half of the global web traffic, has also chosen to phase out cookies in 2022 which raises concerns for online marketing. We have included a quick overview and recommend 2 articles linked below for more information on how the move to block third-party cookies will affect advertising on Google and Facebook publishing platforms.

Here is the first paragraph of the article which introduces the topic well:

Google announced that “third-party cookies are over — at least, as far as its ad networks and Chrome browser are concerned. This represents a significant change for the ad business and seems to be a step forward for privacy, but it’s also a limited one. It doesn’t mean that Google will stop collecting your data, and it doesn’t mean the company will stop using your data to target ads.”  – Source.

In a nutshell, third-party cookies improve targeting for online ad campaigns. A clear example is remarketing campaigns where a third-party cookie in your browser will trigger remarketing ads based on sites you have visited in the past. For this reason remarketing will be most affected by this change. Cookies are also used for advertising in the Google Display Network (GDN) where ads are displayed not only based on the context (the topic of the site it the ad is on) but on information from third-party cookies to determine what is relevant to a user.

Google uses cookies, but doesn’t need to. Google has enough first party data to continue providing similar services without using third-party cookies. Someone who wants to stay private and not be tracked will now more easily be able to avoid services that big advertising companies can get data from. So essentially you would not be able to target those users as accurately and not be able to do remarketing to those users who take steps to remain untracked. But you can still advertise using search ads which are keyword-based, contextual ads and Google and Facebook still have a wealth of first-party data to target ads on its publishing platforms. Note also that users can already opt out of Google ads personalization using Google’s ad settings.

“Google will still collect your first-party data — that is, what you do when you’re using its products, like YouTube and Search — and it will target ads to you based on it. That first-party data becomes even more valuable to advertisers as third-party data sources dry up. This is great for Google, whose platforms get billions of hits per day. In fact, the bulk of Google’s revenue comes from ads on Google Search — more than half of it, according to its most recent quarterly earnings report, and far more than it makes from its ad network that currently relies on third-party cookies. And because Google Search won’t be affected by the cookie ban, that data-based revenue stream will continue to flow.  – Source.

More reading on this topic:

The Death of the Third-Party Cookie: What Marketers Need to Know About Google’s Looming Privacy Pivots
Hubspot put together a good overview of what third-party cookies are and how online marketing will adapt once they are phased out.

Google is done with cookies, but that doesn’t mean it’s done tracking you
Focusses more on how Google will adapt to a third-party cookie ban


Happy Holidays!

This holiday season will no doubt be different from past years. Our line of work has allowed us to enjoy the comforts and freedom of working from wherever we want and we are truly grateful for this which is made possible by the relationships we have made with our clients. We appreciate you entrusting us to work on your website/ads.

We will be closed between December 24 and January 2. If there is something pressing please contact us by text message.

Happy Holidays!

Red Carpet Web Promotion


Learn About Website Marketing

In the past 2 months we have completely revamped and re-written the articles in our resources section to keep you up-to-date with changing trends and technology. (That is one of the things that I’m working on while business slowed down during the covid restrictions.) Each guide is divided into sections to easily find what you are looking for. It is a great education in website marketing provided by experts in the field. It will help you understand the tools available to promote your business online. Give it a read – it is like a free class!

Here are links to our articles for you to browse.

  1. SEO & SEM Glossary
  2. SEO Basics
  3. Advanced SEO
  4. Intro to Search Ads
  5. Facebook Ads
  6. Google Search Ads
  7. Google Display Ads
  8. Google Ad Extensions
  9. SEM for Managers 

Update on COVID-19 Ad Credits for Google Ads

On March 27 Google announced $340 million in Google Ads credits available to all SMBs with active accounts over the past year.

Google posted an update yesterday (April 20) adding new FAQs on how the credit program will be administered.

See post with up-to-date information here:

One important question about eligibility that was on my mind is how they would identify small & medium sized businesses for this credit. Google Ads responded:

“We have a global team that is specifically designed to consult with and support the needs of small and medium sized businesses around the world, and the ad credits will be supporting those businesses. We work with SMBs worldwide from local stores to companies with hundreds of employees and many locations”.

Wondering how much your ad credit will be?  Google Ads says:

“The ad credit amount will vary by customer based on past Google Ads spend, and the country and currency where the business and Google Ads account is set up.”

We will contact each qualifying client when credits become available to discuss how to integrate the credits into your budget.


COVID-19: Credits for Google Ads for Small and Medium-sized Businesses

Google CEO Sundar Pichai announced a new $800+ million commitment to support small- and medium-sized businesses (SMBs), health organizations and governments, and health workers on the frontline of this COVID-19 pandemic. See announcement.

This support includes:

“$340 million in Google Ads credits available to all SMBs with active accounts over the past year. Credit notifications will appear in their Google Ads accounts and can be used at any point until the end of 2020 across our advertising platforms. We hope it will help to alleviate some of the cost of staying in touch with their customers.”

Google search ads are a huge part of our business and therefore we are keeping up to date on the latest information on how to benefit from this Google credit. To date, Google has posted an FAQ page which includes this answer to “How and when will eligible customers receive the ad credits?”

“Small and medium businesses worldwide that have been active advertisers since the beginning of 2019 will be informed in the coming months through notifications within their Google Ads account.”

We will contact each qualifying client when credits become available to discuss how to integrate the credits into your budget. We are not sure where the line will be drawn or what criteria Google will use to distinguish between medium and large businesses as the credits are for small/medium businesses and not large businesses.

Facebook Ads

Facebook pledged credits for small businesses.  See details.

Facebook is offering $100M in cash grants and ad credits for up to 30,000 eligible small businesses in over 30 countries where we operate. We’ll share more details as they become available.



Retiring our Videos Page

A lot has happened since we shot these videos 4 years ago. We have been very busy since that time with work for our clients and have not put any time into adding updated videos. With all the restrictions due to COVID-19 my email box has been less active this week and I have more time for housekeeping. It is time to remove the videos page from our menu and to work on updating our website.

See our YouTube Channel to access the videos for old times’ sake.